Thank you for your interest in becoming a volunteer with us. We are very grateful for the unique contribution volunteers make to our service and to our clients. We take on volunteers to cover the three main roles - Advice worker, Receptionist and Administrator.

Advice Worker

This role asks for a big commitment from you - two days per week for a minimum period of 18 months - 2 years. The first year is mostly spent in training in skills. The second year is spent practising and improving your interviewing skills. If you already have a CAB Adviser's Certificate, related training and experience or have legal qualifications you may be able to reduce and speed up the training through Prior Learning Accreditation
Download Volunteer Adviser Application form. Download Adviser General Information.

Receptionist

This role is extremely important to us as the receptionist presents the face of our service to all our clients - we win or lose our good reputation with the first contact. Our receptionists can expect to work at least one day per week, meeting callers, arranging appointments, signposting, explaining our services and generally helping the bureau run smoothly. At quiet times you will be asked to help with general administration tasks.
Download Volunteer Application Form. Download Volunteer Application Notes.

Administrator

Without volunteer administrators our services would not be able to function - there is always far too much to be done than can be managed by our small team of paid workers. Administrators assist with file management, word processing, ordering and arranging leaflets, statistical recording and many other tasks. We look for at least one days commitment per week.
Download Volunteer Administrator Application Form. Download Volunteer Application Notes.

Trustee Board

We always need more people to join our Trustee Board which makes sure the bureaux meet the needs of local people and are run efficiently. Board members ensure CAB policies and standards are met by helping with the development, funding and management of the bureaux. As with most committees, there is a Chair, Vice Chair and Treasurer. The Board meets four times a year with sub committees (eg Personnel, Development etc) meeting more often. We are looking for people of all ages and from all communities with a commitment to high quality advice provision and equality of opportunity. If you would like to talk to somebody about this function please write to a bureau or the Deptford office for further details and perhaps arrange a visit.

All downloadable application forms are in Word For Window Document Format. If you don't have this software installed you can get a free Word document viewer from the MS Website Download (12MB)

The Lewisham CAB Service has three outlets - our bureaux at Catford and Sydenham and our specialist Money Advice and Project Service in Depford. Volunteers are always needed at all three outlets. You can arrange to visit each of these offices before making up your mind. Click on a name to get the contact details of each outlet. :

Deptford
Catford
Sydenham

If you prefer to volunteer in another borough please go to Volunteer Now. This contact will enable your application to be considered at our London headquarters, who can pass on your details to other bureau if you state which borough you are interested in. If you would like to know more about volunteering with the Lewisham CAB Services please use the links below. If you would like to download a Lewisham CAB Services application form please us the links above or alternatively you can telephone us for an information pack on the numbers above.

If you would like to know more about volunteering please use the links below.These links take you to the national CAB website. Please close those links to return to the Lewisham site.


What do our volunteers do?
Why volunteer for us?
Frequently asked questions about CAB volunteering
Take a trip around a Citizens Advice Bureau
What do our volunteers say?
Find out more about Citizens Advice Bureaux

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